“Deposits are Non-Refundable. Client’s choice to Modify or change scheduled times and dates is done on a case-by-case basis. After the initial booking a change request need requested via email: Santagarylv@gmail.com and will be handled in a timely manner. As most bookings are made weeks and months prior to the booked date, all attempts will be made to accommodate the client. Guarantees cannot be made but the best effort will be made to satisfy the client’s needs. In the event of family sickness Santa-Gary reserves the right to reschedule the event visit. Santa-Gary is tested for Covid regularly during the Pre-Season and throughout the Christmas Season during these troubled pandemic challenges.